Welcome to XFsolutions. These Terms & Conditions (“Terms”) govern the use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
XFsolutions provides three types of services:
Technical Services – such as CCTV installation, CCTV maintenance, electrician services, wiring and home tech assistance.
Appliance Repair Services – including AC, fridge, washing machine, cooler, fan and geyser repairs.
Digital Services – such as web development, app development and graphic/GFX design for businesses and individuals.
All services are provided based on technician or specialist availability, user requirements, and geographical service coverage.
We reserve the right to update, modify, or discontinue any service at any time.
When using our website or booking a service, you agree to:
Provide accurate and complete information.
Ensure safe access to your home, premises, or business location for on-site services.
Communicate clearly with our technicians or digital service team.
Treat our staff and partners professionally.
Use our services for lawful purposes only.
Any misuse, abuse, or fraudulent activity may result in cancellation without refund.
Bookings may be made through our website or support channels.
Service availability depends on:
Your location
Type of service requested
Technician / specialist schedule
Booking confirmation will be provided via phone, message, or email.
On-site Technical or Appliance Repair visits may include a visit/inspection fee depending on service type.
Digital service bookings may require an advance payment or a project agreement.
Prices vary based on service type, complexity, time, and materials used.
Any additional materials, spare parts, or hardware are billed separately.
Digital service pricing may involve milestone or project-based billing.
Payment must be made through approved methods.
Taxes may apply as per government rules.
XFsolutions may adjust pricing without prior notice.
Users may cancel or reschedule before the technician or specialist reaches the location.
Late cancellations may incur visit charges.
XFsolutions may cancel or reschedule due to:
Technician or specialist unavailability
Weather or safety concerns
Incorrect user information
Technical or operational issues
We will notify you as soon as possible.
Emergency support is subject to availability and coverage.
Response times may vary based on distance, workload, and service type.
Warranty may apply to specific services depending on scope and parts used.
Warranty does not cover:
Misuse or user damage
Natural wear and tear
Third-party repairs after service
Pre-existing hidden issues
Digital service deliverables such as websites, apps, or graphics are provided “as agreed” and require final user feedback and approvals during development stages.
XFsolutions is not responsible for pre-existing issues not visible during inspection.
All field professionals and digital specialists are verified.
However, users are responsible for personal safety and securing valuable items during visits.
XFsolutions is not liable for:
Loss or damage caused by user negligence
Miscommunication handled outside the official platform
XFsolutions is not liable for:
Indirect, incidental, or consequential damages
Service delays due to external factors
Loss of data during digital projects
Interruption in website/platform access
Damages due to misuse of repaired appliances or equipment
Total liability is limited to the amount paid for the specific service.
All website content including text, images, logos, and digital assets belongs to XFsolutions and is protected by copyright.
You may not copy, sell, reproduce, modify, or reuse content without written approval.
Website links to third-party resources may appear for convenience.
XFsolutions is not responsible for their content or policies.
By using our website or services, you accept our Privacy Policy which explains how data is collected, used, and protected.
XFsolutions may update these Terms periodically.
Updated terms will be posted here with a revised date.
Continued usage indicates acceptance of updates.
For questions related to these Terms & Conditions, users may contact our support team through the website.
